At Afra Scooters we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Afra Scooter, use our services, or make a purchase.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, payment details (processed securely via third-party gateways).

• Account Information: Username, password (encrypted), and account preferences.

• Order Information: Details of purchases, returns, and transaction history.

• Device & Usage Information: IP address, browser type, operating system, pages visited, and time spent on our site (via cookies or analytics tools).

2. How We Use Your Information

We use the collected information to:

• Process orders and manage your account.

• Improve our website, products, and services.

• Send updates, order confirmations, and promotional emails (you may opt-out anytime).

• Detect and prevent fraud or security issues.

• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Trusted service providers (e.g., payment gateways, logistics, IT partners).

• Regulatory authorities when legally required.

• Analytics providers (e.g., Google Analytics) to understand website performance.

All third parties are required to protect your data and use it only for the intended service.

4. Data Security

We implement industry-standard security measures including encryption, secure payment gateways, and firewall protection to safeguard your personal data.

5. Your Rights

You have the right to:

• Access or update your personal information.

• Request deletion of your account or data.

• Withdraw consent to marketing communications at any time.

To exercise these rights, contact us at info@afrascooters.com

6. Cookies

Our site uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not work as intended.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing your information.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Afra Scooters
Email: info@afrascooters.com
Phone:+971 4 235 2333
Address: Bin Shabib Mall – Block 3 – Second Floor – Al Qusais Industrial Area – Al Qusais 1 – Dubai