Simply browse our products, add them to your cart, and proceed to checkout. You will receive an order confirmation email once your purchase is completed
We accept major credit/debit cards, online payments, and cash on delivery (COD) where available.
Yes, we deliver to all major cities in the UAE. For other GCC countries, please contact us for delivery options.
Standard delivery within the UAE takes 2–5 business days, depending on your location. International orders may take longer.
Yes. Products can be returned within 7 / 14 / 30 days (depending on the item) if they are unused, in original packaging, and with proof of purchase.
Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrect.
Refunds are processed within 5–10 business days after inspection and will be credited to your original payment method.
Yes. Most AFRA Mobility products include a manufacturer’s warranty against defects in materials and workmanship. Warranty duration may vary by product.
It covers manufacturing defects only. It does not cover damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear.
Please contact our customer service team with your order number, warranty card, and photos/videos of the issue.
Yes, our scooters comply with UAE regulations, including the 25 km/h speed limit for e-scooters. Please follow local road and safety laws.
Our scooters come 90% pre-assembled. You may need to attach simple parts like the handlebar, which can be done easily with the tools provided.
Depending on the model, our scooters typically have a range of 30–50 km per charge. Battery life also depends on rider weight, speed, and terrain.
Charging time is usually 4–6 hours. Please refer to your product manual for specific details.
About shop
Get In Touch
- +971 4 235 2333
- Bin Shabib Mall - Block 3 - Second Floor - Al Qusais Industrial Area - Al Qusais 1 - Dubai
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